Lush has always been a fun experience for me but I do not have one close by. Over Covid I have ordered twice now. They both took forever to ship. I ended up canceling the most recent after it not being shipped after two weeks. I was able to cancel my order but my sister who ordered was not. Her order says waiting for postal pick up.(It has said that for a few days now) How a company that charges what they do and is established in two countries is so awful is beyond me. All the warm fuzzy feelings are replaced with waiting to speak to a representative. I was 33 in line btw. Get it together lush.
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Lush is a cosmetics retailer headquartered in Poole, Dorset, United Kingdom.
