blown away by the terrible customer service. ordered online a week ago, immediately received a confirmation email and was promptly charged - after several attempts chatting with snarky customer care members just trying to get AN UPDATE or TRACKING or anything further regarding my order, my order was cancelled by an associate. the yummy smelling lotion is absolutely not worth the stress. having once been a loyal customer at my local lush before the pandemic, unfortunately this experience has all out made me not want to do business here anymore. thanks.
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Lush is a cosmetics retailer headquartered in Poole, Dorset, United Kingdom.
