meetandgreetlutonairportparkingDo NOT use this company. The meet and greet service fails to mention UNTIL AFTER YOU HAVE PAID that you will also have to pay £9.50 on arrival to the car and when you leave. This made the total cost more expensive than paying to park our own car. If after finding out this information you wish to cancel you have £15 deducted from your refund. If you book a last minute trip you can forget a refund altogether as you cannot cancel if you are using the service within the next 3 days. To add to this, We also had to wait over 50 minutes in the cold for our car. Customer service is non-existent, I have never met such rude staff. The service advertises itself to be a ‘hassle free’ and a ‘ premium service’. This could not be further from the truth.
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