AWFUL CUSTOMER SERVICE!!!!!! WILL NEVER EVER BUY FROM THEM AGAIN THEY HAVE NO CLUE WHAT THEY ARE DOING!i ordered two rings and wanted to return one from them due to the band being YELLOW not gold. i emailed them to start the refund and they said it would be fine. So I returned the gold ring and a 3 weeks later no refund so i emailed them for them to tell me it was already sent to me... it hadnt been! They admitted they got it confused and said they couldnt offer a refund because the 'silver ring' i 'returned' was broken. i let them know that the ring i retuned was Gold, They got it wrong again! They then go on to tell me that it was pass the refund date so now they couldn't give me one! due to there own mistakes. it was a £130 ring so wasn't cheap. so now i have no ring and no money and they are refusing to give me a refund or send me back the ring! absolutely fuming and will never ever buy from them again. Disgusting!!!!!
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