luxelightuk.com

3.9
3.9 Based on 283 reviews

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James Whitehead
Slower delivery....

My experience thus far is based on the fact that after almost two weeks I still don't have my order, despite the 48hr delivery indication at checkout.I ordered five lights on 15.11.2025 and was advised that delivery would be by Royal Mail tracked 48hr service. Unfortunately at no point did the website or order acknowledgement mention this would be after they are shipped from China. Between ordering and now, they have taken 8 days to get from China to the UK, but since the 23.11.2025, the lights have been sitting at the Royal Mail depot in North London. I have not received any further correspondence and at present have no idea when or if they will be delivered.This is a pretty poor customer experience.I will update this review once or if I receive the products but for now I cannot recommend this company. Would have been quicker and simpler to order from Amazon.

2
Date of experience: Nov 15, 2025

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