DO NOT BUY FROM THIS COMPANYThey imply all over their website that this is a UK based operation and that the items are shipped from the UK but in fact they ship from China. I did not realise this until I checked the tracking information for my order. They pretend that this is due to increased demand but I can see from other reviews that this is a standard response. Their Customer Support is appalling and all they do is send generic copy & paste messages saying there has been high demand and delay, but they haven't actually addressed any of my questions. The products when they eventually arrived (after the 5-7 business days specified) are of mediocre quality. I doubt they will last very long and I definitely won't be buying replacements from here. The only reason I am not returning them is because I think it would cause too much stress trying to get a refund from this company, which is probably part of their policy. They appear to have an approach of making it difficult to get anything sensible out of them and I am sure many people just give up in frustration.For me... never again! I have learned my lesson.
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