luxelightuk.com

3.9
3.9 Based on 283 reviews

...

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Stephen Flynn
Products took a few weeks to arrive. Bought them for Xmas and forgot to Google the company to check

Products took a few weeks to arrive. Bought them for Xmas and forgot to Google the company to check before ordering. I thought it was a legitimate company from Europe, not an imitation company from China. I wouldn't call it a scam, but the products are interior copies I think. I ordered a head torch and a dog collar, and I am particularly disappointed with the dog collar, though neither seem to hold their charge well or for long. Emailed the company and was told that I was outside the 30 day return window (which most companies extend around Christmas to allow for purchasing etc. I would not recommend this company and hope people read this before purchasing next Christmas. These head torches are available from UK based shops cheaper than I paid for on here and likely superior quality. Cursed the Christmas impulse purchase that these companies rely on.

1
Date of experience: Jan 28, 2026

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