I ordered a canopy, and the delivery took an unreasonable amount of time because of issues with the shipping service. I was eventually instructed to pick up the item myself and was verbally assured compensation for the shipping costs. After I hired a truck and retrieved the item, the company refused to reimburse me, claiming the pickup was my choice. Overall, the experience was unprofessional and dishonest, and the product quality fell short of my expectations.
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Luxi Living transforms outdoor spaces with curated, high-quality furniture and structures. Our collection includes stylish and durable lounges, pergolas, patio covers, awnings, umbrellas, and carports, perfect for any outdoor area. Our expert team helps you create your ideal outdoor oasis. Visit our showrooms in Melbourne (131-133 Keys Road, Moorabbin), Brisbane (29 Helen Street, Teneriffe), or Sydney (Suite G02, 200 Euston Road, Alexandria) to experience the Luxi Living difference. We're continuously expanding across Australia, aiming to bring our outdoor living solutions to even more areas.See more
