Communication was extremely poor. I ordered a motorized awning and paid a deposit in October, along with $590 for delivery. They sent one person to deliver a heavy package, expecting me, an older woman with a disability, to assist. The box was damaged and marked 'returned.' After much hassle, it was sent back with the same delivery issue. It has been nearly impossible to get in touch with anyone. The technical department lacked knowledge about the product needed for installation. While the awning looks good, the seller's support and information are severely lacking. If you can find this awning elsewhere, I recommend doing so.
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Luxi Living transforms outdoor spaces with curated, high-quality furniture and structures. Our collection includes stylish and durable lounges, pergolas, patio covers, awnings, umbrellas, and carports, perfect for any outdoor area. Our expert team helps you create your ideal outdoor oasis. Visit our showrooms in Melbourne (131-133 Keys Road, Moorabbin), Brisbane (29 Helen Street, Teneriffe), or Sydney (Suite G02, 200 Euston Road, Alexandria) to experience the Luxi Living difference. We're continuously expanding across Australia, aiming to bring our outdoor living solutions to even more areas.See more
