I made a purchase on the Luxplus website, and it was not made explicit that my card details would be used to create an ongoing paid membership subscription in exchange for future or theoretical discounts.There was no clear, separate, or explicit consent authorizing recurring charges to my card. As soon as I noticed the membership charge, I immediately requested a refund.However, my refund request was denied by the Luxplus support team, despite the fact that I did not knowingly or explicitly agree to a paid subscription.I am formally documenting this situation, as I consider the charge unauthorized due to the lack of clear and informed consent.Kind regards,Renata
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Luxplus är en medlemsklubb där du kan få skönhets-, wellness- och vardagsprodukter till några av de lägsta priserna online. Med ett månadsmedlemskap får du tillgång till exklusiva erbjudanden och förmåner som växer månad för månad, såsom beauty cash och brand discount. Som medlem får du alltid möjlighet till gratis leverans.
Luxplus is your way to beauty.
