Bought a perfume in 2017 as a Christmas gift. The website automatically signed me up to a 30 day members trial without me realising. 4 years later (!) I notice a monthly fee has been paid. I didn’t receive a single piece of communication in that time. Not even a “members” email. Tried to email to cancel, but typically you can only get in touch by phone and you have to wait forever or try on multiple days. On alerting the company, they refused to reimburse the fee in a typical “computer says no” manner. After disputing the issue they agreed to refund 12 months. Consequently, without a doubt the most expensive perfume I’ve ever bought. The website is typical of various Swedish companies that try and hoodwink you into a monthly fee at point of purchase without you realising. Be aware when ordering from this company.
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Luxplus är en medlemsklubb där du kan få skönhets-, wellness- och vardagsprodukter till några av de lägsta priserna online. Med ett månadsmedlemskap får du tillgång till exklusiva erbjudanden och förmåner som växer månad för månad, såsom beauty cash och brand discount. Som medlem får du alltid möjlighet till gratis leverans.
Luxplus is your way to beauty.
