Over the past few weeks, I have noticed that I have been charged 89 SEK every Monday without my consent. At no point was I informed that I had become a member or that I would be subjected to these recurring charges.This lack of transparency is very disappointing and has caused me a great deal of frustration. As a customer, I expect clear communication regarding any fees or memberships associated with your services. Unfortunately, in this case, I feel misled and unfairly charged.I urge you to improve your processes to ensure that all charges and memberships are clearly communicated to your users. Transparency is crucial in maintaining trust and satisfaction among your customers.
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Luxplus är en medlemsklubb där du kan få skönhets-, wellness- och vardagsprodukter till några av de lägsta priserna online. Med ett månadsmedlemskap får du tillgång till exklusiva erbjudanden och förmåner som växer månad för månad, såsom beauty cash och brand discount. Som medlem får du alltid möjlighet till gratis leverans.
Luxplus is your way to beauty.
