I contacted this company regarding a Machu Picchu tour and was put in touch with David Quinn, who was helpful at first, but a bit pushy about getting me to commit. After about 4 emails requesting changes, he told me that he had already made a TON of changes and wished he would have told me earlier about my requests. As I am researching and planning while corresponding, I would not have known about modifications right away. I ended up not booking with this company after the final email making me feel like I was asking for too much and causing such an inconvenience. I did not expect this treatment from a LUXURY travel company. I recommend you look elsewhere for agents who are patient and respectful.
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