luxusbetten24.de

2.3
2.3 Based on 31 reviews

...

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Lilly
Terrible service. Stay away

We ordered a custom-designed bed from this seemingly nice website. Unfortunately, the appealing pictures do not reflect the quality or customer service. Our bed arrived damaged; the velvet board was not wrapped and got scratched and dirty during transport. Additionally, part of the mattress was never delivered! After multiple attempts to reach out, we were told they would update us on the damaged item and the missing mattress, but they never did! We continue to call and email daily with no response. I would never order from this site again and do not recommend dealing with this company.

1
Date of experience: Oct 24, 2025

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