From my experience, this platform fails to handle refunds effectively. I paid with a credit card, but when I requested a refund due to an issue with the service, my account was banned instead of the refund being processed. I never got my money back. It feels like asking for a refund puts your funds in jeopardy, as there's no adequate support or explanation. Customer support stopped responding, and there was no attempt to resolve the issue. I strongly urge anyone considering this platform to be very cautious, especially if fair refund policies are a priority.
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