Took my money never received order only excuses about shipping being the issue. I buy supplements from various sellers worldwide and have never seen issues as big as this. I am very certain it is the company's inability to properly use and deal with international shippers like dhl etc. To make matters worse, after i brought up the issue they promised to ship a new shipment and asked me to verify my address for the shipment. I verified my address and then was ignored. I opened a new ticket, and then another one. any ticket on the same email is ignored, i then opened a ticket on a different email, received a response, and once i gave my order number was ignored again.
The initial Tracking number they gave me showed the package didnt even leave the logistics facility. I believe this was an error with the way lvluphealth writes addresses with DHL. I've DHL dozens of times with dozens of vendors and have never had this issue.
Avoid This company at all costs.
expensive supplements, doesn't take responsibility for shipping issues, and then to make matters worse completely ignores you. At the very least they could reply and give me a small discount towards my next order, but not even that, and they can't even keep their promise to send me another order.
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