I ordered a pair of bike shoes that were not inventoried properly. I received notification that the item was refunded. When I looked at my bank statement that was a difference of 14$. I reached out to them and they blamed it on the exchange rate. The refund was done on the same date of the purchase. While I would be ok with the difference had this been a return or exchange, in this case my card was charged for an item that was not available. I do not think that it is fair that I am the one loosing money. My communications with them has gone nowhere despite providing them proof from my bank stmt of the difference. Very disappointed in my dealing with this company.Ben
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Magasin de vélo situé à Béziers en France.
Nous proposons la vente et la reprise de votre vélo en local ou sur Internet. Possibilité de commander en ligne votre matériel vélo et vos pièces-détachées.
Revendeur officiel BMC, Cannondale, Mondraker, Colnago, Haibike, Granville, 3T, Berria et Winora.