Entirely untrustworthy.Placed my order with LVR because they said they had the item in stock.I received no order receipt and so grew nervous over the next few days. Consequently requested cancellation of my order but heard nothing and carelessly forgot about the order the summer.However, a little over two months after placing the order, I received notification that it was shipping. I immediately requested cancellation of the order and this time they responded saying that it was not possible due to the customs process. I wasn’t in the country to receive the item so it was sent back to LVR by the shipper. LVR are now refusing to refund and have instead sent me credit note (minus shipping costs).I’m now down > £200 and they are no longer responding to emails.Complete charlatans!P.s. based on other reviews, it seems that I’m not the only one with whom they’ve pulled this stunt.
Claim your business profile now and gain access to all features and respond to customer reviews.
Magasin de vélo situé à Béziers en France.
Nous proposons la vente et la reprise de votre vélo en local ou sur Internet. Possibilité de commander en ligne votre matériel vélo et vos pièces-détachées.
Revendeur officiel BMC, Cannondale, Mondraker, Colnago, Haibike, Granville, 3T, Berria et Winora.