Like many others here, I booked on ly.com after hopping on a VERY cheap flight from Calgary to Phoenix. Ly's price was $214, next lowest was about $420. The below is my experience only, and I can't speak to any of the other fraudulent claims:The Good: The departing flight was perfectly fine. I got my confirmation email shortly after selecting the flight. One itinerary in entirely Chinese and the same itinerary in entirely English. I received text message updates from Ly on travel day similar to any other airline and was able to check in with WJ with zero issues.The Bad: Return flight from Phoenix to Calgary was cancelled due to the WestJet strike. WestJet says they are handcuffed to reach out directly to the third-party agency to receive a refund. I've followed up both on their website (had to translate every page into English) and through the email provided on my itinerary. I'm not confident I'll get my money back - but if I do, I'm happy to update this review to 5 stars.TLDR: If you are booking with Ly - make sure you will make NO modifications to your flight or you might be in for some trouble. If you are a simple flier who doesn't miss or modify flights, I honestly believe you're fine to book with Ly.
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