ly.com

2.2
2.2 Based on 101 reviews

It allows users to search for places of interest at the local and city levels....

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Average Rating

2.2

/
5

101 Reviews

5 Star
24%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
70%

All Reviews

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Review Time

Louisa Ross
Extremely Frustrating Experience

If I could rate this lower, I definitely would. They took my payment and falsely claimed they hadn't received it. With the holidays approaching, I had to rush to purchase another ticket directly from the airline. It was only when I reviewed my ticket dashboard that I discovered I had TWO TICKETS to the same location. They refused to issue a refund for my initial ticket. Terrible customer support and a frustrating website. It's absurd that this business operates.

1
Date of experience: Dec 24, 2025
Paddy Brown
Very dissatisfied with this travel service

I have no positive feedback for this travel service. They misled me and are nothing but scammers. I urge you to remove them from search results. I booked flight tickets but ended up with incorrect dates and times. Extremely disappointing. I demand a refund!

1
Date of experience: Dec 19, 2025
Lettice Smith
This service is a SCAM!

This service is a SCAM! When I arrived at the airport, there was a stranger listed on my itinerary, and they wanted me to pretend I knew him to board the flight. The airport flagged the situation, leaving me and my children stranded. I had to plead with family for extra funds to get home due to outrageous same-day flight prices. I should have been cautious when the language on the site was in Chinese. Please avoid this service. I ended up spending my son’s 16th birthday stuck at the airport because I chose the cheaper option. Do not make the same mistake. They need to be shut down, and I hope to see them face legal action. I am genuinely distressed. $500 wasted, and they showed no concern for my situation. I couldn’t get a refund because they wanted more personal information from me. Why would I provide more details to a company that scammed me?

1
Date of experience: Dec 13, 2025
Mallory Sanders
Tickets were never issued

Tickets were never issued, and then the flights sold out, forcing me to cancel my entire trip. The customer support barely spoke English and was unhelpful.

1
Date of experience: Dec 11, 2025
Laurence Walker
I wish I could give no stars...

I wish I could give no stars for this travel service. They are deceitful and only interested in scamming people. Please remove them from search results. I booked flight tickets but received incorrect dates and times. Extremely disappointing. I want my money back!

1
Date of experience: Dec 05, 2025
Niall Johnson
Do not trust this service

Do not trust this service. They should be removed from listings. They charged my card for a ticket, but the airline informed me that a fraudulent card was used for the booking. Despite receiving a confirmation code, it didn’t show up in the airline’s system. When I contacted the airline, I found out the reservation was invalid due to the fraudulent payment. Had I not checked, my trip would have been canceled last minute. Their practices are misleading and could endanger travelers. Completely avoid them. I also canceled my credit card to prevent further fraud.

1
Date of experience: Dec 01, 2025
Beverly Patterson
It's a complete scam

It's a complete scam! Please do not book your flights directly through this service. Use the airline's website, or other trusted platforms instead. Consider yourself warned!

1
Date of experience: Dec 01, 2025
Hubert M.
Exceptional customer support

I have made several bookings with this service and found it incredibly easy. The customer support is very helpful with everything you need. I highly recommend them.

5
Date of experience: Nov 30, 2025
nek0gamer
AVOID THIS WEBSITE!

AVOID THIS WEBSITE!! I would give zero stars if possible. They constantly advertise prices that are mysteriously 'no longer available' once you enter your credit card details. Customer service is terrible! Their AI is not helpful at all. Just steer clear!

1
Date of experience: Nov 03, 2025
Jordie Coleman
The worst experience ever

The worst experience ever – Be very cautious with this service. I am extremely disappointed and feel the need to warn others. Before booking, I confirmed every detail, including passenger names. Everything looked correct, but the ticket I received had a misspelling that wasn’t shown during booking. Shockingly, they asked me to pay half the ticket price just to correct a simple error. This is outrageous and feels very unfair. Their customer service was unhelpful, slow to respond, and lacked empathy. This experience made me feel like they were trying to extract more money from customers. Whether intentional or not, it seems highly unethical. Based on my experience, I will never use this service again. Please be very careful before booking with them.

1
Date of experience: Oct 27, 2025

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Business Details

  • It allows users to search for places of interest at the local and city levels.

  • language https://ly.com

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