The reception staff at this facility are incredibly rude, particularly a certain lady with blonde hair. She raised her voice at me when I brought up ongoing issues I've faced with the practice. I had multiple blood tests done at the clinic, all of which were lost, despite my repeated inquiries and being told it would be escalated to management—nothing ever gets escalated. I was referred for an MRI at the same place, and I regretted not realizing it was the same facility. The same rude behavior persisted. This individual should not be in a reception role. Please reconsider your staff choices!
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LycaHealth is London’s leading premium provider of out-patient diagnostic, private GP and specialist consulting services, based in Canary Wharf. Catering to residential, corporate and international clients, LycaHealth is the preferred provider for rapid superior quality healthcare intervention.
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