Bought a Lycamobile eSIM in Switzerland (Hello Swiss M for CHF 24) and it’s been a nightmare. I uploaded my passport and did the video selfie, but the IDnow app crashed with error E103. Since then I can’t re-verify, can’t use data, and the SIM is basically useless.I can make calls but no internet at all, which is the main reason I bought it. Support gave me a case number but no real help. I’ve wasted hours trying network resets, reinstalling the eSIM, everything problem is clearly on their side.Honestly, I regret not reading other reviews before purchasing. I would really appreciate a refund for the inconvenience because I paid for a plan I can’t even use.
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