Every month they say they cannot collect my payment. Have tried to change my payment method on numerous occasions but just get the on screen message "Pending in payment notification". Have spoken to customer service 5 times without any fix. Have also sent them emails with a screenshot of the problem and no one has bothered to reply. Cannot understand the people you talk to and get no help whatsoever. Worst mobile company to deal with, even worse than EE so that's saying something.
Think I'll be moving on very soon.
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Lycamobile’s mission is to connect friends and family around the world. As the world’s biggest international mobile virtual network operator (MVNO), Lycamobile provides low-cost, high-quality data and voice services to over 15 million customers across 23 countries. It is now expanding to offer a broad range of financial and travel services, including Lycamoney and Lycafly, that help people stay in touch across borders. Founded in 2006 and with a turnover of €1.5 billion in 2014, Lycamobile continues to grow rapidly and now welcomes a new customer to its family every two seconds.
Lycamobile is available in: Australia, Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, Hong Kong, the UK, the USA, Ukraine and South Africa.See more
