lycamobile.dk

3.2
3.2 Based on 68 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.2

/
5

68 Reviews

5 Star
48%
4 Star
6%
3 Star
4%
2 Star
3%
1 Star
39%

All Reviews

Filter Reviews

Review Time

Bianca Cook
Contacting customer service is nearly impossible.

Connecting with customer service feels more challenging than reaching a high authority. They may assist with minor questions, but for anything significant, their responses are vague and unhelpful. Once they provide an unsatisfactory answer, the issue is considered 'resolved' on their end.

1
Date of experience: Jan 12, 2026
MW94
Difficulties in Canceling Subscription

Cancelling the subscription has been impossible, and they continue to withdraw funds from my account.

1
Date of experience: Jan 11, 2026
Shane Cooper
Exceptional Customer Support

The support I received from the customer service representative was truly impactful due to her patience. I faced challenges with my data renewal and login issues, which felt difficult to resolve since I wasn't receiving the SMS code. However, everything turned out fine in the end.

5
Date of experience: Jan 10, 2026
Fivola6717
Great Help with SIM Card Issue

I encountered a problem with my SIM card and accessing my account today. Fortunately, I connected with a representative via chat who provided exceptional support. Very professional, customer-focused, and offered a quick solution.

5
Date of experience: Jan 05, 2026
Excellent Assistance

I received excellent assistance from the representative. The team in chat was truly impressive.

5
Date of experience: Jan 05, 2026
Corey Turner
Helpful Customer Service

The customer service was very helpful.

5
Date of experience: Jan 01, 2026
Stewart Ross
Outstanding Support from Customer Service

The assistance I received from the customer service was truly valuable; the representative was very patient while I dealt with issues related to my data renewal and login difficulties. Although it felt challenging to resolve due to not receiving the SMS code, everything turned out well in the end.

5
Date of experience: Dec 29, 2025
Posy Lewis
Issue with e-SIM Transfer

After changing my phone, the e-SIM did not transfer. The Q&A suggests calling for help, but the customer service was unresponsive. I need a new QR code.

1
Date of experience: Dec 29, 2025
Ernest Foster
Assistance with e-SIM Setup

The representative provided significant help in setting up the e-SIM, and I greatly appreciated her assistance.

5
Date of experience: Dec 29, 2025
Thomas P.
Positive Experience

Very helpful service.

5
Date of experience: Dec 23, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More