Scam Alert.
So I have been a victim of Lyca for over 4 months. By the time I am writing this review, I got charged twice for literally no reason. My bundle gets renewed every month 5th. And they give a message that they will collect the payment on 7th, but I have always cleared my payment on 5th. For this month, it was the same. But just now, they charged me again. As I am going for a portability (keeping my same number of Lyca but with Lebara), I am now tensed whether I will ever be refunded or not.
And what refund. I never even got to talk with any customer care of them. Not sure if they have any or not. They have made a sick chatbot, literally some small business from a third world country can have a better chatbot. I am just wondering that this is France. This is the situation of business and communication in the first ever country of the world.
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