I’m extremely disappointed in Lyca. Their help support is terrible. I have a simple request to transfer my eSIM to my new phone and the process is horrendous. No one seems to care to help. I keep getting the same call support agent and he only seems to try and get rid of me with no actual help. Always has the audacity to tell me to wait for 24 hrs and resend email to Lyca. WHY THE HELL SHOULD I SEND THE SAME EMAIL AGAIN AND AGAIN WHEN I HAVE ALREADY ATTACHED THE REQUIRED DOCUMENTS?? If you don’t care to read or check the email then how and why does the content in it matters? I have been waiting for 5 days now and this process hasn’t moved a millimeter. Not just that, I had a network issue a month ago for which I wrote an email to Lyca and guess what? They replied a month later lol when I had already fixed the issue myself. TERRIBLE DISGRACEFUL SUPPORT!
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Lycamobile è la SIM prepagata di grande qualità, low cost, con tariffe eccezionali per le chiamate internazionali, restando in contatto con i propri amici e le persone care in tutto il mondo, ovunque si trovino in Africa, America, Asia, Australia o Eur...