I moved my Italian number from a different operator to Lyca eSIM. Then I changed my phone and I deleted the eSIM from the old phone to install on the new but then I learned once you delete it you cannot install it again and need to order a new eSIM. But the thing is you cannot just pay and get a new eSIM for your number. You need to buy a new number now, then ask for them to sim swap, so they will recover your old number back into the new eSIM you purchased. I live in a small Italian city, where there is no official Lyca mobile store, and the small partner shop do not help me with that. I emailed to Lyca support, after 1 month of conversation (every message gets reply after 2 days) they said they forwarded to the related department, yet it's been ~1-2 months I'm still waiting for my old number to be recovered. It's frustrating and they never answer my emails nor help me with that. STAY AWAY FROM LYCA MOBILE FOR ALL COST
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Lycamobile è la SIM prepagata di grande qualità, low cost, con tariffe eccezionali per le chiamate internazionali, restando in contatto con i propri amici e le persone care in tutto il mondo, ovunque si trovino in Africa, America, Asia, Australia o Eur...
