Unfortunately several unresolved issues with this provider. In short:- after numerous communications and promises, they still weren't able to transfer my previous number.- numerous trips abroad and no possibility to use EU roaming even though the packages I purchase always claim to include EU- roaming. Very frustrating. When I complained upon return to home country, I was informed EU roaming does not always work. If that's the case, refund me for some of the package price that claims it is included.- After a trip abroad, my Lyca sim is no longer available on my phone. It doesn't seem to be recognized at all. I took out the sim card and put it into another phone to check if it was an issue with the phone or the card - it's clearly the card. And of course Lyca CS isn't available on the weekend (after 18:0 on Sat) so I'm stuck with no options or service until Monday morning. At that time, I'll probably be asked to order a new card (which will take a few days to reach me) and they'll probably claim that I can maintain my previous number -- though due to my past experience I doubt that will work. So I think it's time for me to move on to another provider.Conclusion: definitely won't recommend this provider to anyone. -------------------------------------------------------Thanks for your reply, Naveen.The matter of transferring my previous number has taken so long that I've now informed all my contacts of this new number, so I'm not going to go through the hassle of changing it back, again.Right now, my MAIN concern is that my sim card doesn't work and therefore I can't make nor receive calls, nor do anything else unless I happen to be home and connected to WiFi. So what I need is for Lyca to somehow ensure that my number (+39 351 0939450) functions again ASAP. I don't know if that will require a new sim card or a reboot of my current card (which just seems to be defective and not recognized by any phone I insert it into). In short, I just need that to be taken care of ASAP. Could you please let me know what you need from me to ensure this is done? Thanks.==================================Another update on 5/3:With regards to my earlier comment regarding no coverage during travels abroad: there have been multiple trips to Holland and Germany in the past couple months during which Lyca provided no coverage for me. In the end, I had to revert to purchasing a local sim card and/or rely on wifi in those countries.I truly hope to hear from Lyca CS very soon. Update 6 March:Still no update from LYCA CS while I remain disconnected. Also, still no reply received to the request I sent to LYCA CS via email 2 days ago (other than the automated response to inform me the request had been received). Can it get much worse?
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Lycamobile è la SIM prepagata di grande qualità, low cost, con tariffe eccezionali per le chiamate internazionali, restando in contatto con i propri amici e le persone care in tutto il mondo, ovunque si trovino in Africa, America, Asia, Australia o Eur...
