No more Lyca mobile Italy!False informations are given. Ridicolous client support without answers to multiple emails with high priority for activation of monthly plan... Phone calls are answered from Romania, just to entertain client telling to write and email to Rome office where nobody answer after 20 days!!!Bad management in Italy, maybe is better in other countries.The only way out seems to be the switch to another MVNO.Just today after one month wait the promises of 5 operators of call center Lyca from Romania answering to Italian number Lyca client support.They were promising that for my need to portability I have to buy a portin plan of EUR 11,99 and after send of certificate and copy of document via email, I should get return 50% of paid plan and activation of DSB plan for further months .... I told that have no card and want to use the available credit added by cash from Lycamobile shops... But only today I got the (new) answer saying this plan is not possible to activate by available credit but only by card!!!Unbelievable since 6 of October in 8 emails and 10 calls never was told this requirement .... So guys, DON'T Consider to have LYCA for your phone... Alternative company are much better with clear rules and fast feedback from client support (no AI bot like the useless Lia of lyca mobile)
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Lycamobile è la SIM prepagata di grande qualità, low cost, con tariffe eccezionali per le chiamate internazionali, restando in contatto con i propri amici e le persone care in tutto il mondo, ovunque si trovino in Africa, America, Asia, Australia o Eur...
