lycamobile.it

2.9
2.9 Based on 201 reviews

Lycamobile è la SIM prepagata di grande qualità, low cost, con tariffe eccezionali per le chiamate internazionali, restando in contatto con i propri amici e le persone care in tutto il mondo, ovunque si trovino in Africa, America, Asia, Australia o Eur......

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Haisley Brown
Very Poor Customer Service and Unresolved Refund Issue

I had a terrible experience with this company’s customer service regarding an ESIM purchase. Two months ago, I ordered an ESIM that wasn’t registered. When I called customer service, they told me the purchase had failed due to a system error, and I needed to place a new order, with the assurance that I’d be refunded for the first one.However, the next day, both ESIMs were activated! I’ve been in touch with customer service multiple times, and they promised to refund the purchase and monthly fees, but to date, nothing has been refunded. Instead, they continue to deduct fees.This is completely unacceptable, and I feel like I’ve been ignored despite multiple emails and calls. I’m very disappointed in how this issue was handled, and I strongly advise others to be cautious when dealing with this company.

1
Date of experience: Aug 04, 2024

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Business Details

  • Lycamobile è la SIM prepagata di grande qualità, low cost, con tariffe eccezionali per le chiamate internazionali, restando in contatto con i propri amici e le persone care in tutto il mondo, ovunque si trovino in Africa, America, Asia, Australia o Eur...

  • language https://lycamobile.it

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