I bought I Lycamobile esim yesterday. This morning I used the chat to contact their customer service.I tried to register the esim to be able to use it. Unfortunately, the system would not accept my passport. On my iPad the image was completely distorted and the iPhone kept saying “something’s gone wrong. Please try again.” No matter how many times I tried it would not work.I was asked by the agent to submit a proof of the error and a copy of a valid passport by email. Fast forward a few hours, no feedback. I reached out again and I was told to keep trying to register every hour!!! I don’t think I have ever heard a more absurd piece of advice! The response to my email can come within 24 hours! When I will no longer need the esim as I will be leaving Italy. Cost — 9.99 euros. Time — a couple of hours lost.
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Lycamobile è la SIM prepagata di grande qualità, low cost, con tariffe eccezionali per le chiamate internazionali, restando in contatto con i propri amici e le persone care in tutto il mondo, ovunque si trovino in Africa, America, Asia, Australia o Eur...
