Without any prior notice, a deduction was made from my account, leading me to file a claim with my bank for confirmation before any payment was processed. The next day, my account was suspended, and I couldn't make calls or send texts. I reached out to the support team, and they insisted I make a payment, which I did promptly. The representative promised a reference number and said my account would be reinstated within 48 hours. Now, 72 hours later, no one is answering calls or addressing my requests; my calls are being forwarded with no response. After waiting an hour, the call disconnects. I emailed them as well, but there's been no reply. Who can assist me with this situation? I strongly recommend considering all options before switching to this service.
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