During my trip to Portugal in April 2025, I purchased a "pre-charged" SIM card. After using it for a few days, I returned to Spain and kept the SIM. In October, I went back to Portugal and decided to recharge using their app. I only used it for a few days again, but then I was charged in November and December without noticing until now. When I contacted customer service in Portugal, the representative informed me that recharging through the app would result in monthly charges on the same payment method. This feels like a money-making scheme, and I will not be returning as a customer. I didn't dispute the €16 charge much since the representative was just following a script. I recommend using a temporary credit card for purchases with them. I won't use this service again.
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Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
