I have been waiting for nearly 2 months for a simple sim card swap. The CS phone operator says she cannot help me, admin refuse to answer emails, tech services do not contact me, complaints responded once after which no contact via phone nor email. For a company that claims to solve issues within days, their staff have other ideas..alianate customers.UPDATE 5/3/2025I have responded to lycamobiles response. I wait in anticipation.Update 13 March 2025As expected, zero response from Lycamobile. Complaint 920 519 779 ROR00000000045210559All talk and zero action. Regulator next stop.UPDATE 17 March 2025Lycamobile have resolved the issue today. Thank you.
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