Stole €120 from me and won't respond to complaints.I bought a €120 'Lyca National M' bundle back in June 2022, which is supposed to provide a sim card and 12 months of data / calls.The SIM arrived, but the bundle wouldn't activate, so I sought a refund. Customer services repeatedly said a refund was on its way, but it never arrived.After a long time, customer service said they can't help any more due to how long ago the order was, and referred me to their complaints department, who don't respond to my emails. So, approaching 2 years ago, I paid €120 for a service that wasn't delivered, and they failed to refund me, which in my view is theft.I'd recommend avoiding, or just do PAYG. Don't trust with paying any significant amount of money up front, and ideally, avoid (though, their prices do look competitive. I hope they're not subsidised by too many stories like mine!).
Claim your business profile now and gain access to all features and respond to customer reviews.
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
