Absolute joke of a company! I signed up for a tariff on the 20th of March but it wasn't suitable, so I immediately emailed customer service asking for a refund, which they accepted under the condition that I provided proof of payment.I have been back and forth with customer service, I have provided this information 3 times already and they continue to ask for the SAME INFORMATION, they send me generic templates and do not read my responses. Then they ignore my emails for weeks! They are continuing to take payments for 3 MONTHS after I asked for a refund and cancellation of my tariff. I will be calling my bank and issuing a chargeback because their customer service is so incompetent.AVOID THIS COMPANY.
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Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
