Name: lynskeyperformance.com
Telephone: 000000000
Rating: 2.3

Laurie P. Guest

Weld cracked, but great warranty support with a new frame

The Ti frame has been great to ride, and quite comfortable even on 150 - 200km epics. I ride a mix of gravel and sealed roads, slowly over rough sections as my 65 year old wrists don't like being hammered.However, when lubing the chain after a 58km ride on my GR300 in Feb 2024 I noticed a large crack through the weld around the right hand rear dropout. The bike had done just 16461 km since mid-March 2023, so it was disappointing.I contacted Lynskey and there were quick to assure me that my frame would be replaced under warranty and that cracks in their frames were extremely rare.The over $500 cost to freight the frame back to the USA hurt a bit, but they did give me an upgraded frame as compensation, with anodised decals and a brass badge for the head tube.Lynskey were great to deal with throughout the warranty process, demonstrating they fully support their product and those who ride their bikes.I've done over 4000km on the new frame, so I'm a happy Lynskey rider again :)

Date of experience: Feb 02, 2024

Jake Sanders Guest

2 years ago

Excellent service and product

Premium quality frames with outstanding customer service I would personally like to thank deacon for his help with compatibility and any questions regarding my frame after having it sent from Chain Reaction Cycles albeit a size to small I have managed to build the bike of my dreams. I also ordered a stem shipped from America and it arrived in the United Kingdom no hassle. Very reputable company.

Date of experience: Jul 18, 2023

Petrina Kelly Guest

3 years ago

A really lifetime warrantee

My 18 year old Lynskey MTB finally broke a stay so I called to test the lifetime guarantee. All I had to do was give the serial number and they were ready to repair it free of charge. Wow!In the end I opted to buy a new tailored bike with a big discount due to the above and I now have the best MTB I could dream of to roam the Indonesian wilds.