lyonsholidayparks.co.uk

1.5
1.5 Based on 21 reviews

...

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Daniel Adams
Terrible Customer Service

If I could, I would rate their customer service less than one star. DO NOT BUY A CARAVAN FROM THIS COMPANY! They show no care or consideration. We've been waiting almost 6 months for them to reach out regarding buying back a caravan after my parent's passing. Despite numerous calls and emails, no one responds. When I visited, the sales manager was completely unhelpful. They promised to resolve it quickly, but nothing has happened. The caravan was purchased for £34000, and they only offered £5000 for it, without even bothering to view it. They were persistent during the sale but indifferent afterward.

1
Date of experience: Jul 23, 2025

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