If you want a holiday on a place that has zero customer service, the caravan smells like an old dog kennel, stained seat cushions, supposed to be wheelchair friendly but most certainly is NOT, trip hazards on the access ramp, on a place that is littered with cigarette buts, smell like a marijuana farm with a site manager who identifies as a sales manager when there is a problem just so that he can bugger off home then this is the place for you.I stayed in Winkups Towyn, see my review on TripAdvisor and Google reviews.I emailed customer services with my concerns photo's and video evidence on 09/09/24 and have heard nothing to date (apart from the automated reply saying the email had been received).It appears that once that they have had your money they don't really give a toss about how bad your caravan/experience was.The health and Safety issue's with the wheelchair accessibility have now been reported to the Public Health Dept of the Council, lets see if they ignore them to see if they just go away.I will be returning in the near future to see if the ramp has been made safe, which won't be hard to do as the barrier to the camp is permanently up.See you soon Mike the Site/Sales manager (depending upon who you ask he says he's the sales manager, members of staff say that he is the site manger)
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