DO NOT BUY from this seller. I purchased a pair of sandals for my wife for xmas and she requires support shoes for problems with her feet. I also checked sizing both on her current sandals and the web site. I thought the sandals were coming from Sydney Australia, they are not they are just another chinese manufacturer, pretending to be Australian. When they arrived first glance was that they seemed too small and very little in the way of support if any, my wife tried them and yes they were way to small and no support. I contacted the seller quickly and outlined the problems and got the AI generated response of send a video, which was not going to show anything as it was not a broken piece etc. I dont beleive anyone actually read my email which detailed the problems well. So I wrote back again asking them to read the email, got another templated response saying they would have to escalate this to management. I wrote back saying why??? It is an easy fix tell me how to send the items back and how we organise a refund? No response and further follow ups and no response. I beleive I checked their web site before ordering the sandals and it said that they do refunds, but if you go there now since my interaction it says they will not give you any refund. These are just another lot of Chinese scammers, I will report them to the ACCC and the Victorian Consumer Affairs Departmet. DO NOT BUY OFF THIS SELLER. John S. 😞😞😞
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