I ordered a bracelet for a Christmas gift at the beginning of November. It didn’t arrive. Fobbed off and told to wait.....was told it could arrive Boxing Day....nothing. Was given an option for free earrings and replacement bracelet. Great! Replacement arrived 6th January after chasing where it was. Was told it would be sent express but to allow 7 days for it to be made. It arrived - awful quality. Didn’t fit, wasn’t long enough and didn’t measure the measurement I ordered. 2 lengths were very and visually unequal and it wouldn’t even do up! (Ordered 16.5 cm, my wrist measures just under 16cms). Complained and was told I could have 30% off next item (like I’ll be ordering again!!). Asked if I could have a refund instead, only to be told it was already made, shipped and couldn’t be stopped?? Funny how it took 7 days the first time but only a couple of hours this time?? Refused a refund. Faulty Item arrived in a cheap pouch rather than a box (as from a previous order). Looks awful as a gift and looks very cheap. Oh and the earrings - also never received. I would avoid this company and DO NOT GIVE THEM YOUR MONEY!!
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At My Name Necklace UK personalised necklaces and jewellery are custom made just for you and the ones you love. Free delivery!