Awful company to try and get through to, bordering on impossible. If you change a huge part of someone's holiday you should make yourselves easily contactable. A shambles of a company, and would never use again with this situation
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Vueling Airlines, SA is a Spanish low-cost airline based at El Prat de Llobregat in Greater Barcelona with hubs at Barcelona–El Prat Airport and Leonardo da Vinci–Fiumicino Airport in Rome, Italy.