I take VUELING since more than 15 years . For once I cannot take my flight to Barcelona on monday because Barcelona IVF Clinica cancelled today a medical operation that I had to do. I had immediately call VUELING to pay me back my 289E but they told me they cannot do anything (not even a credit for a future flight !!) . How a company this big cannot suggest a solution to keep a client who is flying with VUELING for so long ??!!! HOW DISHUMAN !!!!THIS IS UNACCEPTABLE !!!!!I call my lawyer early morning tomorrow and you can be sure you will hear about me !!!!!!
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Vueling Airlines, SA is a Spanish low-cost airline based at El Prat de Llobregat in Greater Barcelona with hubs at Barcelona–El Prat Airport and Leonardo da Vinci–Fiumicino Airport in Rome, Italy.