The worst service EVER. I stayed at a hotel in Ibiza 12 minutes from The airport by car. I was picked up ar my hotel at 12.45 so plenty of time to reach The airport. My flight was taking of 14.40. But because of a traffic jam i arrived at The check in counter 14.01 (i was number 3 in Line, so The time was about 13.58 when i started getting in Line). When it was my turn The lady behind The desk Said : check has ti be done 40 minutes before take off. I explained her that i was in The Line before that time amd told her it was 14.01. She Said again very stricht : check in is 40 minutes before take off so you have to make a new booking online. Because of this lack of service i missed my connection flight in Barcelona. I had to pay about 500€ for a whole new trip. I was suppose to be Home to my kids thursday Around 20.45 but because of vuelings lack of service i arrived The det after with a sleep over in Barcelona. Evenmore when i was almost finished with my booking i Got this message : The Company has just raised The Price with 92€, do you still want to book The ticket.. What a disgrase.. i was in The Line 13.58 but my turn was 14.01 and therefore i couldnt check in… NOT OKEY. Me and my label has used vueling many times, but my firm Will in The future use all other companies. Even if we have to pay more. Because or your lack of service i Will never use your Company again. And i Will tell all of our dj’s and partners to never use you again..
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Vueling Airlines, SA is a Spanish low-cost airline based at El Prat de Llobregat in Greater Barcelona with hubs at Barcelona–El Prat Airport and Leonardo da Vinci–Fiumicino Airport in Rome, Italy.