when you book with Vueling and need to cancel, you have to be careful: no refund, only credit for next flights. but what happens if you never fly again with them??? you lose everything... I cancelled a reservation within 10 minutes after booking and despite the fact I spoke with them within those 10 minutes (the amount was not yet withdrawn from my account), they still waited the amount to be definitely paid to tell me it was too late to do anything. It is written on the reservation that cancellation does not lead to reimbursement in cash but in credit. Still, the fact they waited the entire payment to be executed without even trying or accepting to put me through a supervisor and pretending they had put a message in the system whereas they did not is OUTRAGEOUS!!! Other companies do reimburse through the same credit card and they are still operating properly. This company is the worst. And now unfortunately I will have to fly with them again to use that credit. I already hate it. I will never ever fly again on this company after using the credit, and will certainly not advise anyone to use them to go anywhere. WORST IN CLASS...
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Vueling Airlines, SA is a Spanish low-cost airline based at El Prat de Llobregat in Greater Barcelona with hubs at Barcelona–El Prat Airport and Leonardo da Vinci–Fiumicino Airport in Rome, Italy.