I missed my second flight because the first one (also operated by vueling) was late. It happens. However, there was no communication on their side of what to do next, it is impossible to reach a real person on the customer support. The customer support page in their website is an infuriating loop that gave no information for my case. Within the airport it was very hard to find someone who represented them, since it was someone from another airline who doubled for vueling. 7 months after, I'm still talking with f****g bots to get my refund. It does not matter how much more expensive the alternative is, I will never fly again with them, I rather walk.
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Vueling Airlines, SA is a Spanish low-cost airline based at El Prat de Llobregat in Greater Barcelona with hubs at Barcelona–El Prat Airport and Leonardo da Vinci–Fiumicino Airport in Rome, Italy.