DO NOT PAY FOR EXPRESS SHIPPING! It's misleading. I ordered an addition to a costume for Halloween, expecting delivery in 2-7 days. Over a week later, my order hasn't even been dispatched, despite the website stating it was in stock. Customer service is often unhelpful, providing vague responses. I requested a refund and cancellation, but they ignored my messages. Previous orders through another platform were satisfactory, but this experience has been far from secure. I'm doubtful I'll receive either the costume or my money back.
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