I ordered and paid for an outfit and mask with expedited delivery. The shipping was timely, but the mask arrived with two broken parts. When I reached out about the issue, I was advised to glue the pieces back together and offered a $10 refund. I requested a replacement mask or a full refund, but they insisted I cover the return shipping for the damaged item. I declined and asked for a complete refund, which was refused in favor of a final offer of $15. Overall, the clothing quality is subpar, and receiving a broken mask was frustrating. Given the amount I spent, I am very disappointed and wouldn't recommend purchasing from this platform, as it seems they prioritize profit over customer satisfaction based on my experience.
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