I was using M1 prepaid service since few years ago, not much prob. Recently signed a postpaid M1 contract. Staff promised will port my phone number to my new phone on that day mid night. But I was waiting for 1 day, got a message inform me not successfully. Called to service center, only work on weekday working hr. Wait untill weekday & called , service center said the old phone number was terminated......wtf! My original plan only want to get a phone with postpaid contract, at the end of number cannot use. Their Service & system not good, staff not supportive or knowledgeable to tell you what should do on next step to make the port transaction smoother....almost 1 week i cannot use my phone, seriously affect my work & my life.
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As of 22 February 2017, major shareholders include Axiata Investments, Keppel Telecoms and SPH Multimedia.
