I unintentionally entered the M6 Toll during severe weather conditions. On that day, road visibility was significantly reduced due to heavy rain, and the road conditions made it difficult to identify signage clearly. As soon as I realised I had mistakenly entered the M6 Toll (T6), I exited at the next available junction (T5), which was only 4.7 miles from the entry point. Despite using only a very short section of the road, I was charged £13.50, which seems disproportionate to the distance travelled, especially given the circumstances and my immediate attempt to correct the error.I emailed the M6 Toll Customer Services Team and to plea my case to them but was met with "You went on our road, you pay", attitude. Very disappointing
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